General
TICKET PORTAL ACCOUNT
- I cannot find my application or order on the Ticket Portal. What can I do?
- What should I do if I forget my password?
- How do I change my password?
- What should I do if I do not receive the account activation email?
- How do I delete my ticket portal account?
- Can I modify my personal details or email address on my Ticket Portal account?
TICKET SALES
- When and how can I apply for tickets for UEFA Conference League Final 2025?
- What happens if my payment is rejected?
- I am a fan club member of one of the finalist teams and would like to purchase tickets. What shall I do?
- What does the 10 € amount correspond to, when applying for tickets?
- How and when will I be notified of the result of the lottery?
- Will allocated seats be next to each other?
PRICES & CATEGORIES
ACCESSIBILITY TICKETS
- I'm a disabled spectator. How can I get Accessibility Tickets?
- What is a Wheelchair ticket?
- What is an Easy Access ticket?
- Will accessible (disabled-friendly) parking and entrances be provided at the stadium?
- Will audio-descriptive commentary services be provided for partially sighted and blind fans?
TICKET DELIVERY
AT THE STADIUM
- Where can I find the Stadium Rules?
- Are bags allowed in the stadium? Are there any prohibited items that I cannot bring into the stadium with me?
- I have a medical condition that requires me to bring a medical equipment (incl. food and beverage) into the stadium. What do I have to do?
- I need to bring a guide dog or assistance dog with me. What do I have to do?
- Is there a place near the stadium where I can get help with my tickets?
- Is there parking available at the stadium?