General

GENERAL INFORMATION

• Where can I find information about travelling to/visiting Albania?
• Can I buy tickets from other sources than UEFA.com?  
• When and where does UEFA Europa Conference League Final 2022 take place?

TICKET PORTAL ACCOUNT

• I cannot find my order on the Ticket Portal. What can I do?
• Where can I see my order details?
• What should I do if I forget my password?
• How do I change my password?
• What should I do if I do not receive the account activation email?
• How do I delete my ticket portal account?

TICKET SALES & PAYMENT

• Are there still tickets available for purchase for the General Public? - SOLD OUT
• When and how can I purchase tickets for UEFA Europa Conference League Final 2022?  
• I am a fan club member of one of the teams participating in the final and would like to purchase tickets. What shall I do?
• What is a restricted view (RV) ticket?  
• Does my child need a ticket?  
• How can I pay for my tickets?  

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ACCESSIBILITY TICKETS

• Will accessible (disabled-friendly) parking and entrances be provided at the stadium?  
• What is a Wheelchair User ticket?  
• What is an Easy Access Ticket?  
• What proof of disability is required in order to purchase Accessibility Tickets?
• Are there tickets for disabled spectators?  

MOBILE TICKETS

• How and when will I receive my tickets?
• What shall I do if I have tickets that are located in different areas within the stadium?
• Do I need internet connection to enter the stadium?  
• Can I use my tickets on a Windows Phone smartphone? Can I use a tablet?  
• I cannot log in to the app. What should I do?

AT THE STADIUM

• Is there parking available at the stadium? 
• Are bags allowed in the stadium? Are there any prohibited items that I cannot bring into the stadium with me? 
• Where can I find the Stadium Rules?   
• Can I buy tickets at the stadium on match day?
• Is there a place near the stadium where I can get help with my tickets?